Harcourts East Tamar

See how Eaglecrest Technologies are helping this hard-working Real Estate team dominate the East Tamar region.

Telephone 03 6382 2366
Key contact Maureen Lacey

Harcourts East Tamar are the leading real estate agents for the East Tamar region. Director Maureen Lacey employees 9 enthusiastic and hard-working individuals to manage residential and rural sales and rentals from Windermere to Low Head to Bellingham and Pipers River and Turners Marsh and everything in between.

Due to the highly mobile requirements of the real estate industry, Harcourts East Tamar need their staff to be able to work from any location. In addition to this, social media has had a large impact in the way houses are bought and sold with a lot of initial engagement being done through Facebook and other online channels.

Topics: Cloud Services, Hardware, Training & Coaching, Wi-Fi & Networking, Social Media & Online Marketing, Server Maintenance

Technology Goals for Harcourts East Tamar

  • 1Establish a reliable, cost-effective computer network that allows for flexible working arrangements

  • 2Provide reliable, consistent support that enables Harcourts East Tamar to focus on selling and renting properties

  • 3Assist Harcourts East Tamar to take advantage of new, carefully selected technologies that improve their busines

Major Issues

  1. Business Grade IT Support. Harcourts East Tamar required an IT provider that was proactive in their approach to resolving issues and had experience managing the systems for other similar businesses.
  2. Migrating to Office 365. In 2016 Harcourts nationwide migrated to Microsoft Office 365 and Harcourts East Tamar needed to minimise any downtime associated with the migration.
  3. Social Media Training. New staff at Harcourts East Tamar need to learn how to use social media platforms like Facebook for Business to assist them to effectively perform their role. 
Photo of Maureen Lacey from Harcourts East Tamar for Eaglecrest Technologies business computer support case study

“We have been using Eaglecrest Technologies for a number of years now and always find their tech support brilliant as they are quick to respond to our requests which is vital in our line of work. 

In addition to their tech support, their advice and forward planning is where we see the real benefit to our business being in partnership with them. 

They have been able to assess our business, keep us up to date and running efficiently without down time.” 

Maureen Lacey - Director

Solutions and Results

Next Steps

Eaglecrest Technologies and Harcourts East Tamar are continuing to work together to grow the potential for this dynamic local real estate agency.

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